Courses for Utility Organizations

Collaborative Learning is prepared to deliver seminars and short courses on a wide range of topics that are relevant to Public Power utilities and to utility organizations in general. These programs can be offered with standard or customized content and in standard or customized modules to best fit an organization's needs and available resources. Many of the programs are readily adaptable to delivery through Internet webinars, mini-courses, multi-day programs and other distance learning methods.

Education Programs for Leadership, Governance, and Management

ACCESS Leadership Academy

(Course series for executive & middle management and those aspiring to management) Awareness-Character-Community-Empowerment-Service-Sustainability  www.accessleadership.org

Governance Academy

(Course series) Effective Policy Leadership Education for Governing Boards: The Board’s Role ~ Fiduciary Duties ~ Policy Development & Compliance ~ Board Performance Evaluation ~ CEO Relationship and Performance Evaluation

The Electric Utility Industry from the Inside Out

Overview of the Electric Utility Industry ~ Regulatory Structure ~ Infrastructure & Operations ~ Business Management ~ Strategic Trends and Implications

Taking Care of Business – Your Utility Infrastructure

This seminar presents a case for diligent attention to and investment in the utility infrastructure, with particular focus on the distribution system.  As the bread and butter of all retail electric utilities, the distribution system is essential to business success.

Strategic and Business Planning for Utility Leaders 
Process Design, Organization & Facilitation ~ Linking Strategic and Business Plan Elements  ~ Communication and Consensus-Building ~ Effective Implementation & Monitoring

Strategic Organization and Workforce Planning for Utilities
Aligning the Organization with Strategic Direction: Succession Planning ~ Talent Assessment & Emerging Leader Development ~ Knowledge Retention and Transfer ~ Training & Development ~ Recruiting & Retention ~ Creating a “preferred employer” culture

NEW! Strategic Management of the Utility Distribution System

(For board members, CEOs, business and technical managers) Business and technical aspects of what it takes to achieve distribution reliability, resilience, and capacity for customer load growth through strategic system planning, proactive investment, and life-cycle management of system components

Values-Based Leadership 

Showing Utility Leaders how to ‘Walk the Talk’ with Character and Mentoring Others to Live by Organizational Core Values

Being a Strategic Leader 

Strategy & Strategic Thinking ~ Distinguishing the strategic from the routine ~ Best Practices of Strategic Leaders ~ Making Time to be Strategic

Meeting Leadership and Facilitation Skills  

How to Have Fewer Meetings, Shorter Meetings, and Meetings that Get Things Done

New Tools for Decision-Making in Challenging Times

Using Systems Thinking and Other Tools toAnalyze Complex Problems and Difficult Decisions

Performance Management and Benchmarking for Utilities

Selection, Definition, Reporting, Analysis, and Peer Comparison of Critical Performance Measures

Building a Cohesive Organization

Building Awareness of Organizational “Silos” ~ Managing Boundaries ~ Facilitating Connections ~ Aligning Around the “Big Picture” (Purpose, Vision & Values) Done