Courses for Utility Organizations


Collaborative Learning
is prepared to deliver seminars and short courses on a wide range of topics that are relevant to Public Power utilities and to utility organizations in general. These programs can be offered with standard or customized content and in standard or customized modules to best fit an organization's needs and available resources. Many of the programs are readily adaptable to delivery through Internet webinars, mini-courses, multi-day programs and other distance learning methods.

Education Programs for Management
and Technical Professionals

ACCESS Leadership Academy  
Leadership Development for Middle Managers, Professionals and Frontline Supervisors
http://www.accessleadership.org

Dealing with Difficult People
New or updated course description is being written
for this title.

Professional Networking

New course description is being written for this title.

Building a Cohesive Organization – Overcoming a “Silo” Culture
Updated course description is being written for this title.

Being a Strategic Leader Wherever You Are in Your Organization
New course description is being written for this title.

Engineering & Operations Employees in Transition to Supervision & Management
New course description is being written for this title. 

Effective Management of Electric Field Operations

Improving Employee Productivity, Work Scheduling and Execution, Customer Relations, Safety/Risk Management, Employee Relations, and Organizational Leadership

Outstanding Customer Relations
for Utility Operating Personnel

Improving Customer Relations in the Field

Effective Crew Supervision in Utility Operations
 Building and Sustaining High Performance Crews

Principles of Project and Program Management
Policies, Procedures, and Best Practices that Support Successful Outcomes

Leadership and Facilitation of Internal Project Teams 
Creating and Sustaining Effective Internal Project Teams

Performance Management and Benchmarking for Utilities 
Selection, Definition, Reporting, Analysis, and
Peer Comparison of Critical Performance Measures


Communicating Technical Information to Non-Technical People – Governing Boards, Customers, Regulators, and other Stakeholders
Avoiding “Tech-Speak”:  Conveying Technical Information
to Non-Technical Audiences


Business and Professional Ethics
in the Real World of Utility Professionals

Character in the Workplace that Builds Integrity and Trust


Education Programs for Executive Management & Governing Boards

ACCESS Leadership AcademyLeadership Development for Governing Board Members and Executiveshttp://www.accessleadership.org

Governing with ExcellenceEffective Policy Leadership for Public Power Governing Boards

The Electric Utility Industry from the Inside OutAn Overview of Electric Utility Infrastructures, Technical Operations & Business Management with Consideration of Strategic Trends and Their Implications for electric utilities.

Taking Care of Business –Your Utility InfrastructureThis seminar presents a case for diligent attention to and investment in the utility infrastructure, with particular focus on the distribution system.  As the bread and butter of all retail electric utilities, the distribution system is essential to business success.

Strategic Business Planning for Utility Leaders Process Design and Facilitation ~ Linking Strategic and Business Plan Elements ~ Communication and Consensus-Building ~ Effective Implementation

The Strategically Focused OrganizationAligning Structure, Culture and Accountability withStrategic Direction and Performance Imperatives

Performance Management and Benchmarking for UtilitiesSelection, Definition, Reporting, Analysis, andPeer Comparison of Critical Performance Measures

Organization and Workforce Planning for Utilities

Understanding and proactively addressing organization and workforce issues through succession planning, talent assessment and leader development, knowledge retention and transfer, training and development, recruiting and retention, and creating a “preferred employer” culture

Values-Based LeadershipShowing Utility Leaders how to ‘Walk the Talk’ with Core ValuesNew Tools for Decision-Makingin Challenging Times Using Systems Thinking and Other Tools toAnalyze Complex Problems and Difficult Decisions

Meeting Leadership and Facilitation SkillsHow to Have Fewer Meetings, Shorter Meetings, and Meetings that Get Things Done

Education Programs for Engineering & Operations Professionals

Practical Electrical Theory, Applications, and CalculationsNew course description is being written for this title.

Electrical Distribution System PlanningNew course description is being written for this title.

Electrical Distribution System EconomicsNew course description is being written for this title.

Distribution System Overcurrent ProtectionNew course description is being written for this title.

Distribution System Overvoltage ProtectionNew course description is being written for this title.

Distribution System GroundingNew course description is being written for this title.

Improving the Reliability and Resilience of Electric Utility Distribution SystemsNew course description is being written for this title.

Maintenance of High Voltage Electrical Distribution SystemsNew course description is being written for this title.

The 2023 National Electrical Safety Code (NESC)

Practical Application of the NESC for Engineers and/orPractical Application of the NESC for Field Employees

Effective Field Application of the National Electrical Safety Code (NESC)Recognition and Correction of Hazardous Defects and Conditions on Electric Distribution Systems.

California General Orders 95 (Overhead Lines), 128 (Underground Lines) and 165 (Maintenance)

Overhead Distribution Principles and Applications 

Planning, Constructing and Operating Overhead Line Structures, Conductors, and Equipment. Note: These courses can be designed to include hands-on use of affordable pole loading analysis software in a classroom setting.

Best Practices in Overhead Distribution Line DesignNew course description is being written for this title.

Underground Electrical Distribution Planning, Constructing and Operating Underground Line Structures, Cables, and  Equipment

Advanced Underground Electrical DistributionNew course description is being written for this title.

DERs (Distributed Energy Resources) on the Distribution SystemNew course description is being written for this title.




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