CL-NEPPA Series Webinar: A New Look at Diversity

  • 19 Dec 2019
  • 11:00 AM (EST)
  • 19 Dec 2020
  • 12:00 PM (EST)
  • Live online, you will receive a link after registration is confirmed.


  • This is a group registration for NEPPA Members ONLY.


CL - NEPPA Webinar:

Workforce of the Future:
A New look at Diversity

The CL-NEPPA Webinar Series is being offered as part of NEPPA's Public Utility Management Program (PUMP).  Participation in at least two of four webinars is expected as part of completing PUMP. For more information about the entire series, click here.


Webinar Description:

Utilities are experiencing a wave of retirements and are in the process of building a workforce that will carry their organizations into the future—hopefully successfully.  As utility leaders think about how to attract and work with a new generation of employees, they will probably discover the opportunity and necessity of creating a workforce that has more variation and diversity than previously.  This webinar will discuss the potential movement of utilities to creating a more diverse workforce that can garner the benefits and address the challenges inherent in diversity.   We will look at all types of diversity from diversity in thinking and personality to racial, gender and ethnic diversity.  We will avoid “politically correct” proscriptive thinking to engage in a discussion of meaningful small-scale change that can have a positive impact on the workforce and the utility. 

Webinar Highlights:

Current conditions and need for diversity.  Workforce retirement and other changes (technology, etc.) creating a need for workforce expansion and modification

Inevitability of diversity — changing demographics in US and regionally, percent  of women in the workforce, minorities in the workplace, expectation of millennial employees now a significant presence in the workforce

Benefits of diversity (business case)
— numerous studies document benefits, including bottom line increases and success, greater innovation, stronger customer connections, better decision making, improved problem solving, better thinking

— lack of comfort with diversity by dominant culture, need to build trust, paying lip service to diversity, need to make cultural changes to gain the benefits of diversity

What to do
to take advantage of opportunities for and necessity of diversity – review the  organization culture’s ability to integrate diverse employees, broaden sources of recruiting, develop more avenues for effective listening and communication across the broad workforce

Webinar Features:

    •  Up-to-date information
      •  Real-time survey questions and participant Q&A

        About the Webinar Facilitator:
        Elizabeth L. (Betsy) Aylin, Ph.D.

        Dr. Betsy Aylin is an experienced executive and organization consultant with deep expertise in organization effectiveness and leadership development through experience in a broad array of industries, including more than 20 years work with utilities.

        Betsy has over 25 years domestic and international experience working with organizations on strategic and business planning, organization change, leadership and management development, and building human resource capabilities.  She specializes in helping leaders set direction, build strong work teams, and drive results. Betsy provides coaching and consultation on such organizational issues as structure, culture change, succession planning, workforce planning, leadership and management development, and performance improvement.  She has designed and facilitated corporate strategic and business planning processes and a range of leadership and management development programs for domestic and international audiences.

        Betsy has worked in the public utility and high tech industries as both an internal and as an external consultant. She has served as the senior HR executive at an international high tech company, as a Sr. OD specialist for a fortune 500 high tech company, as the Director of Organization and Management Development for an international utility consulting company, and as Organization Development and Training Manager for a public utility. She holds a Ph.D. from the University of Texas-Austin, an MA from the Episcopal Theological Seminary of the Southwest, and a BA from Randolph Macon Woman’s College (now Macon College).  

        Betsy has served as an adjunct faculty for a graduate program in the College of Business at the University of Texas-Austin, and in the Masters in Leadership and Ethics program at St. Edwards University in Austin, Texas.  She is a member of the Austin OD Network, Society for Human Resource Development, and other professional associations.  She has presentations, papers, and workshops on employee turnover, time to market, professional development, training design, and leadership.

        Registration Types:

        $125.00  Single Registrant Price

        $  80.00  NEPPA Special Member Price

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